Refund policy
All Sales Are Final
Once your order has been completed and sent, refunds are not available. Each reading takes significant time, care, and effort on my end. My time is valuable. I take immense pride in delivering thoughtful, personalized insights, and I appreciate your understanding.
Providing Accurate Information
Please double-check all the details you provide at checkout, especially your birth data and email address. Incorrect or incomplete information may cause delays.
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If you realize you've submitted incorrect birth data, you can email me with the correct information within 24 hours of placing your order. After that, a new order will be needed.
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You'll receive a confirmation email to verify your details. If you don't see it, check your spam folder or contact me right away, as an incorrect email address might be the cause.
The Importance of a Correct Email Address
Your email address is crucial for order delivery. If it's incorrect and I can't reach you:
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U.S. Customers: I'll send a text from my business number to request an updated email.
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International Customers: Unfortunately, I can't contact you unless you reach out to me first.
If I don't receive a corrected email address, the purchase will be forfeited.
Delivery Timeline
Orders are completed in the order they are received. Please allow up to 30 business days for delivery. If you haven't received your order by then:
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Check your spam or junk folder.
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Make sure your email address was entered correctly.
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Contact me if you still can't find it.
Chargebacks & Disputes
Filing a chargeback without contacting me first will result in being blacklisted from future orders. As a small business, these disputes have a big impact. I'm committed to resolving any concerns you might have, so please reach out before going through your bank.
Thank you for your support and cooperation! By placing an order, you agree to these terms.